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Whatsapp: +55 (43) 98492-3276

Privacy

The Privacy Policy is designed to reaffirm our commitment to the security and privacy of the information we collect from our users, a service offered by Casa Nogan.

This policy covers Casa Nogan's treatment of information capable of identifying its users, whether they are collected directly by the Internet through public consultation, stored in an electronic database such as Serasa, or other means of collection, such as filled in store or consultations to the customer service telephone.

The site may provide access to links to other external sites whose content and policies of privacy and information security are not the responsibility of Casa Nogan. Therefore, we recommend that users, when redirected to external sites, always consult their privacy policies before submitting their data or information.

This policy is subject to constant improvements and improvements. Therefore, we recommend your regular consultation.

However, if Casa Nogan at any time promotes a substantial change in the way the personal information collected is used, the new conditions of privacy and security of the information will be informed: a) the general public, by means of a prominent announcement on our main page ; and b) to registered users, through electronic or telephone communication.

For the purposes of this Policy, the following considerations must be observed:

1 - Casa Nogan collects personal information, capable of identifying users, when they: a) register on our site; b) make a purchase in our online store; c) contact us through the channels of customer service; d) complete their own professional resume form; e) fill out general or promotional forms in our stores or in advertisements.

2 - For each of the modalities of data collection, different information may be requested, according to the purpose of each one. Thus, users will always be informed about the data that is being collected, being at their discretion to provide them or not, and in each case, they will also be informed about the consequences of their decision.

3 - Casa Nogan may also automatically receive and store, through cookies, information on its servers about the activities coming from the browser, including the IP address and the page accessed. Event and activity logs on the site will be used only for statistical purposes and metrics for the services provided. However, Casa Nogan reserves the right to use such records in an individualized manner in cases of fraud investigation or other events that require such measures, including, but not limited to, investigations that Casa Nogan promote in an attempt to elucidate cases of evidence of hacker attacks, improper system changes, electronic fraud, provision of evidence in court proceedings, etc.

4 - The log in the restricted areas of the site is conditioned to the provision of personal data of the user, as well as the acceptance of navigation cookies. By deciding to provide your personal data, you hereby acknowledge and agree to the terms of this policy.

5 - All information collected from users travel safely, using encryption process.

6 - Any information provided by users will be collected and stored according to the strictest security and reliability standards. We will use our best efforts to maintain the integrity of the information you provide to us.

7 - All personal data collected will be incorporated into the Casa Nogan database.

8 - Casa Nogan uses the information collected for the following general purposes: (i) to inform about new products of the company and of partners; (ii) keep the users' records up to date for telephone contact, email or direct mail; (iii) optimize usability and interactive experience while browsing the site; (iv) to prepare general statistics, without identifying users; (v) to respond to the doubts and requests of its users; (vi) conduct communication and relationship marketing campaigns; and (vii) communicate with users in order to give them information about the company.

9 - Access to the information collected is restricted to employees and persons authorized by Casa Nogan. Those who misuse this information violating our privacy policy will be subject to the penalties provided in our disciplinary process, without excluding other applicable legal measures.]

10 - Unless legal or judicial determination, the information of users registered in the environment of this site (www.casanogan.com.br) will never be transferred to third parties or used for purposes other than those for which they were collected.

11 - The user guarantees the veracity and accuracy of the personal data provided on this site, and therefore assumes the corresponding responsibility. Casa Nogan assumes no responsibility in case of inaccuracy of the personal data entered by the user on this site.

12 - The user who enters his / her personally identifiable data may, at any moment, request that he / she be informed the contents of this data, being able, in addition, to make the rectifications that he / she deems fit, being enough, for that reason, to make them through his own cadastre in the website.

13 - It is the user's responsibility to keep your password and log-in secure. The use of obvious passwords, such as special dates, names, or number sequences, is not appropriate. If the user becomes aware or only suspects that his password has been discovered, he must change it immediately on his registration page and if he suspects that someone may be using it, he should contact H.Stern Home to be by taking the appropriate measures, through the SAC e-mail.

14 - Upon learning of a promotion made by Casa Nogan, check the website to verify its truthfulness. If the information is wrong, or does not appear on our site, disregard it.

If you have questions or suggestions, please send an e-mail to atendimento@casanogan.com.br